IT Outsourcing - Advantages of Outsourced IT Service Management

An IT outsourcing service consists of outsource some or all of the management of the technological and human infrastructure to a technology-savvy team that will provide the best possible immediate solutions and services and allow your company to focus on its core business.

In the current context, digitization has brought about changes in the business models of organizations, boosting productivity and increasing the mobility of workers. This has also brought new challenges for companies to overcome, such as, for example, the increase in the number of cyberattacks or the improper use of computer equipment at work.

Organizations are aware of the need to have an IT department that is very much in tune with the needs of their customers. more comprehensive and organized, to manage the technological equipment and infrastructure, as well as to install the appropriate software and focus on the cybersecurity, however:

• Is your IT department too busy and/or do you need additional help?
• Do you want to reduce your IT maintenance costs and achieve better results?
• Not enough resources to have an in-house IT department?
• Your server or cloud does not have the necessary capabilities?
• Constant technological progress and difficulties in training the team?

«Thanks to outsourcing services, we can customize each project according to its own needs, forming specific teams that are much more efficient than an in-house team.»

With Zemsania you can benefit from a complete all-inclusive IT outsourcing solution and adapted to your needs of use. We can take care of:

• IT audits and associated improvement plans.
• Workstation maintenance.
• System and network infrastructure administration and monitoring
• User assistance (telephone, chat, interventions).
• Application development and maintenance.
• Computer network security .
• Strategic support for the development of your IT network. .
• Support to your internal IT team.

At Zemsania we have a wide range of team of professional IT experts with extensive experience, specialized in the different technological platforms related to application development and maintenance, application system migrations, SW quality assurance and control, business intelligence and process improvement.

Advantages of outsourcing IT Services

Outsourcing the IT department, either on an ongoing basis or for specific projects that require greater dedication, has a number of advantages:

1. Cost savingsIt is possible to foresee, to a large extent, all expenses related to information technologies and, therefore, avoid unexpected expenses. By not carrying out these processes in-house, your costs go from fixed to variable, and you only pay for what you use, avoiding fixed costs. Generally, it is possible to save around 15% of your total budget for this expense item, generating direct savings.
2. Strengthening competitiveness and productivityOutsourcing your IT needs will give you access to highly qualified and experienced professionals as well as access to a highly specialized level of know-how, which will significantly improve your service and increase productivity.
3. Improving technological innovationZemsania: Your company will have access to the latest technologies without making large investments and will be prepared to easily cope with new technological changes that may occur. Zemsania is made up of a team with the right qualifications, training, certifications and experience to manage your information systems.
4. Reducing cybersecurity risksWe provide proactive support, this means that we constantly monitor your systems to detect possible attacks and resolve them remotely. At Zemsania we have a team certified in protection and quality standards.
5. Improving focus on core business and innovationsYou will spend less time trying to solve technical problems and more time focusing on your core business, allowing you to capitalize your resources toward more strategic, high-performance functions.
6. Avoiding management problemsAt Zemsania we take care of managing all the people who carry out the outsourced activities, eliminating the costs associated with the incorporation of expert personnel in the field, training, tools or maintenance...

Our goal is to provide your company with efficiency, effectiveness, competitiveness, quality and productivity that will have a direct impact on your customers.

What profiles do you need to outsource?

We provide a IT outsourcing service developed by experts to ensure the maximum quality and commitment and we count on the international certifications that guarantee this service model according to the defined end-to-end process.

System administrationData migration support, network creation and maintenance, virtualization or the creation of databases are just some of the fields of systems administration that we can contract through IT outsourcing services.

Support / helpdeskRemote services, backup and customer service are profiles that have traditionally been outsourced.

CybersecurityIT security managed services with professionals able to identify, protect, manage and respond strategically to all information security related issues, policies, best practices, procedures...

By opting for IT outsourcing, you can have at your disposal other profiles that are increasingly necessary and in demand. We refer for example to:

• Big Data Professionals
• Engineers and Analysts
• Data and application architects.
• Web or mobile application developers

The guarantee of a reliable IT services partner

At Zemsania we offer a customized IT outsourcing service that adapts to the needs of each company, with the objective of guaranteeing the highest performance and the satisfaction of each client.

Over 18 years providing consultancy, experience, availability and responsiveness to our customers so that they can work with peace of mind, guaranteeing the smooth running of their business.

Are you thinking of Outsourcing of IT services for your company?

Contact us and learn more about our solutions.